At Hypnochic, we want you to be completely satisfied with your purchase. If you are not, you may return your order under the following conditions:
Right of Withdrawal
You have 14 calendar days from the day you receive your order to request a return, without needing to provide a reason.
How to Request a Return
- Contact us at contact@hypnochic.com to inform us of your decision to return.
- We will confirm receipt of your request by email.
- Return the product in its original packaging, unused and with all labels intact, within 14 calendar days.
Refunds
- Once we receive the product and confirm it is in original condition, we will process the refund within 14 calendar days.
- The refund will be issued using the same payment method you used for the purchase.
- Shipping costs are non-refundable unless the item is defective or an error occurred with your order.
Exclusions
- Products that have been worn or damaged by the customer cannot be refunded.
- Personalized or custom-made products are not eligible for return unless defective.
Contact Us
For any questions regarding returns or refunds, please contact us at: contact@hypnochic.com
Address for returns: Mer D’Ocre, Kustlaan 38, 8300 Knokke, Belgium
These policies are effective as of September 2024 and may be updated to reflect changes in regulations or company practices.