Welcome to the Hypnochic Privacy Policy page. Your privacy is of utmost importance to us. This policy explains how we collect, use, protect, and share your personal information. It applies to information collected through our website (https://hypnochic.com) and any other channel directly connected to it.
Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
Personal Information
When you visit Hypnochic, we may collect personal information you provide, such as your name, email address, postal address, phone number, and payment details. This information is collected through transactions, newsletter sign-ups, and other interactions on our website.
Usage Information
We automatically collect certain details about your device and interaction with our website, including your web browser, IP address, time zone, and some of the cookies installed on your device.
Transaction Data
Information about purchases you make, your product preferences, and other transaction-related details.
How We Use Your Information
We use the collected information for various purposes, including:
- To process any order placed through the website (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).
- To communicate with you regarding your order, our services, and updates.
- To screen orders for potential risks or fraud.
- To improve and optimize our website (for example, by generating analytics on how our customers browse and interact with the website).
Sharing Your Personal Information
We respect your privacy and only share your personal information with third parties in the following situations:
- Compliance with the law: We may disclose your information where required by law or to respond to legal processes.
- Service providers: We share your information with vendors who assist us with services such as payment processing, shipping, and data analysis.
- Business transfers: In the event of a sale or merger of our company, your information may be transferred as part of the business assets.
Your Rights
You have certain rights regarding the personal information we hold about you. These may include:
- Access: You have the right to access and receive a copy of your personal information we hold.
- Correction: You may request that we correct or update any information you believe is inaccurate.
- Deletion: You have the right to request that we delete your personal information from our records.
Please note that we may be required to retain certain information as required by law or for legitimate business purposes.
Data Security
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@hypnochic.com or by mail at the following address:
Mer D’Ocre, Kustlaan 38, 8300 Knokke, Belgium
This privacy policy is effective as of September 2024.